44th Ward Staff
Submit service requests/inquiries here or by emailing Ward44@CityofChicago.org. Please use one of these methods if you are unsure which staff member is relevant for your inquiry.
Isaac Troncoso – Director of Policy and Public Safety
- Staff Oversight and Management
- Policy & Legislation – Zoning, Business, Environment, Ethics
- Major Development Projects
- Public Safety – 19th District CPD & CAPS, CFD
- Media and Press Calls
- Wrigley Field/Cubs – Development, Ordinances
- Wrigley Traffic Operations and Parking, OEMC
- Service Organizations, Non-Profits, Homeless Issues
- LGBTQ+ Issues and Organizations, Pride Parade
- New Arrival Support
- Ethics Officer, Rule 14
- Website, 44th Ward Newsletter, Social Media
- Constituent Outreach, Neighborhood Associations/Community Groups
Isaac can be reached via email at Isaac.Troncoso@cityofchicago.org or (773) 525-6034 ext. 201
Jessica Papp – Director of Business Affairs and Special Events
- Business Affairs, Liquor Licensing, Chambers of Commerce and SSA’s
- Parks and Gardens, AIDS Garden Chicago
- Transit, CTA
- Special Events, Street Festivals, Athletic Events
- Public Art, Cultural Programs, Chicago Sculpture Exhibit
- Landmark Districts
- Intern/Volunteer Program, Part-time staff
- Alderman’s Schedule
- Public Way Permits – Businesses. Sidewalk Cafes
- Public Way – Signs, Markings, Legislation
- Parking Oversight, Meters, City Clerk
- Building Permit Reports
- 10-day letters, Alley Access
- Ward44 Email
- Constituent Outreach, Neighborhood Organizations
Jessica can be reached via email at Jessica.Papp@cityofchicago.org or (773) 525-6034 ext. 209
Jacob Shelly – Director of Infrastructure
- Infrastructure Projects – Annual Menu Projects
- Accelerated service issues – Potholes, Lighting, Curbs and Gutters, Drainage, Tree Emergencies
- Shared Cost Sidewalk Program
- Water & Sewer Infrastructure
- Utility Projects and Issues
- Building and Construction Site Issues
- Public Way – Permits, Inspections
- Forestry – Tree Planting, Removal & Stump Removal, Trimming
- Bicycle Programs – Bike Lanes, Racks, Divvy, Scooters
- Tech support, Website, TT Tech
- Streets and Sanitation, Graffiti, Rodents
- LAZ Parking
- Constituent Outreach, Neighborhood Organizations
Jake can be reached via email at Jacob.Shelly@cityofchicago.org or (773) 525-6034 ext. 203
Esme Borrero – Director of Education, Senior Affairs and Office Administration
- Constituent Services, CSR – 311
- Schools, Libraries
- Block Parties and Special Events
- Animal Issues, Dog Parks
- Senior Issues, Senior Sewer Rebates, Senior Advisory Council, Senior Housing
- Affordable Housing placement
- Parking Tickets, RPP system
- Constituent Outreach, Neighborhood Organizations
Esme can be reached via email at Esmeralda.Borrero@cityofchicago.org or (773) 525-6034 ext. 206