Pothole problems should be addressed through the Service Request Description page at the City's 311 AT YOUR SERVICE web site. Click here to access this page, and scroll down to the Pothole in Street entry in the list of Service Request Descriptions.
This service request allows for Chicago residents to report street surface potholes. Please include the location of the pothole when making the request.
Note: This request is not for utility openings, street cave-ins, or sink holes. Please call 311 directly to report these issues.
To file a claim for pothole damage to your vehicle, please go to: www.chicityclerk/claims.php
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Potholes